Capgemini Off Campus Drive 2021 | B.E/B.Tech/M.E/M.Tech/MCA/Any Degree | 2020/2021 Batch | Apply Now
Capgemini Off Campus Drive 2021 | B.E/B.Tech/M.E/M.Tech/MCA/Any Degree | 2020/2021 Batch | Across India
Application Deadline : 04 December 2021 11:59 PM
Capgemini Off Campus Drive scheduled for 2020 Batch B.E/B.Tech/M.E/M.Tech/MCA graduates & Any Degree(3 years) 2020 & 2021 Batch.
Capgemini Off Campus Drive 2021 for GIS-Service Desk:
| Job Role | GIS Service Desk |
| Qualification | Any Degree(3 years) |
| Batch | 2020/2021 |
| Experience | Freshers |
| Salary | Rs 2.5 LPA |
| Job Location | Kolkata/Bangalore |
| Last Date | 4 December 2021 |
| Test Location | Virtual |
| Test Date | Informed Later |
The detailed eligiblity and application process are given in below -
Role: Service Desk
Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement
Qualification & Criteria :
- Candidates must have completed graduation in 2020 & 2021
10th,12th & Graduation – 55% & Above
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
Please Note -
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
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